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Crisis Management & Insider Threat Virtual Training

On Demand | Online


We know that airline travel is the most efficient way to get from one point to another. It is also a national security concern, supports our global economy, and creates a sense of connectedness worldwide. With Covid-19 vaccines on the horizon, we can expect air travel to soar over the coming months to lead us back to a semblance of normalcy. However, with that, the natural and man-made threats to our industry will return as well. We must be prepared to mitigate and address them quickly and effectively. Join us for this two-day series that will provide an overview of emergency response, disaster preparedness, and crisis management. Learn ways to prepare your airport community in advance of an emergency.


This virtual training is $495 for the full series. 

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Need to register offline? Download the registration form and send to once complete.

Questions? Contact the AAAE Training Department


*Original class dates are posted, however, you can view all session recordings once enrolled in this class.


Airport Emergency Plan (AEP)

An overview of the AEP and how it addresses essential response protocols, emergency services and planned actions to ensure the safety of the airport and surrounding communities. Discusses assignment of responsibilities and coordination at all levels as well as pre-incident intelligence and risk assessment.


Crisis Communications Planning

Outlines the process of crisis communications planning including roles, responsibilities, and protocols. Identifies target audiences and avenues of dissemination.


Emergency Response, Disaster Preparedness, and Crisis Management Overview

An overview of emergency response, disaster preparedness, and crisis management. Provides a foundation for understanding the need to minimize disruption and disseminate information quickly.


Insider Threat to the Aviation Environment

The insider threat within the aviation environment is a significant vulnerability. Whether an employee is disgruntled, trafficking in drugs or weapons or a potential terrorist, they often have unfettered access to the most sensitive and restricted areas of the aviation environment where they can cause intentional and unintentional harm. Mitigating this natural vulnerability takes the whole airport community. Here we will outline systems, measures, procedures and policies that airports can put in place to mitigate the threat and reduce an airport’s vulnerability from aviation insiders.


Preparing Your Airport Community for an Emergency

Airport first responders prepare for everyday emergencies. However, during an emergency at an airport, more than the first responders will have a significant role in the incident. Additionally, the number and scope of incidents and people that have to be managed can overwhelm conventional emergency services. This section provides you with an overview of programs like the Community Emergency Response Team (CERT) and the importance of training your airport community in advance of an emergency.




Unified Command in an Aviation Environment

In traditional communities, the Fire Department or Police Department generally assume command of an emergency incident. However, in an aviation environment, there are multiple phases of activity that may require direction from non-public safety officials. This section discusses the use of the Federal Emergency Management Agency (FEMA) National Incident Management System (NIMS) and the Incident Command System to train and incorporate non-traditional responders to assume decision-making roles in a Unified Command incident.



Capt. LaPonda J. Fitchpatrick (Ret.), ACE, SHRM-SCP

Owner/Senior Consultant
LaPonda J. Fitchpatrick, Training and Consulting for the Real World
Canon City, CO

Captain LaPonda J. Fitchpatrick (Retired), owner and senior consultant/instructor for LaPonda J. Fitchpatrick, Training and Consulting for the Real WorldTM, was responsible for ensuring the safety, security, and regulatory compliance of the global gateway known as LAX and its satellite airports for over 30 years, retiring as a commanding officer within the Los Angeles Airport Police Department (LAXPD). After 9-11, LaPonda conceived and implemented the Los Angeles Airport Police Homeland Security Section to ensure multi-agency law enforcement and public safety activities and response was properly coordinated to reduce LAX’s vulnerability to a terrorist event or catastrophic emergency. This included the development of the nation’s largest airport law enforcement bomb detection K-9 unit, expedited multi-agency intelligence sharing, and an on-site tactical response unit tailored to the aviation environment. LaPonda is a nationally recognized aviation security and law enforcement consultant that has developed security systems, methods and procedures, and professional standards that are utilized by a myriad of local, state, federal, and international aviation security and law enforcement agencies that secure the global aviation environment. Understanding the importance of information sharing and training, she modernized and wrote the State of California mandated Aviation Security for Law Enforcement Officers training course as a consultant to the California Peace Officers’ Standards and Training Commission (POST) that certifies law enforcement officers. She created a training curriculum that addressed the multi-cultural and dynamic venue that a global system such as aviation presents with a concentration on terrorism and its global effect on aviation security. Post-9/11, taking this training curriculum nationwide, she has trained over 3500 police officers, TSA and other aviation security personnel, which included the entire law enforcement components for Atlanta-Hartsfield, Phoenix-Sky Harbor, Shreveport, and Jackson Evers Airport Police Departments. She created a variety of crisis emergency management and other aviation security-related courses. LaPonda also provides aviation security and public safety consulting services for Birdi & Associates, a systems engineering consulting and contracting firm based in Southern California. Intrigued by the jihadist phenomenon and its ability to influence ordinary people to participate in extraordinary and out-of-character violent acts, LaPonda returned to the classroom as a student to further her education in the field of Sociology as it relates to globalization and the effect on aviation and related workplace safety and security. She had a concentration in diversity, religion, and other issues that affect a global society. She received her B.A. from UCLA. She continues to be a life-long learner. LaPonda is a member of the AAAE Transportation Security, Training, Diversity, and Operations, Safety, Planning, and Emergency Management committees, and ASIS. She received the National Black Police Association Outstanding African American Woman in Law Enforcement “Taking Charge of Change” Award in 2011, and the California National Guard Commendation, Post 911 Operation Safe Passage Training and Military Deployment to Airports in 2002. Having a passion for Human Resources Management with a focus on diversity, equity, inclusion, accessibility (DEIA), non-discrimination, gender equality, and unconscious bias, LaPonda also helps organizations improve their service to both their internal and external customers by understanding that an organization is only as good as its culture, its employees, and its decision making. She helps organizations provide their teams with the essential tools and insights