C.M. Module 4 (Part 1)
Certified Member (2025)
In this episode of Certified Member, I dive into Module 4, focusing on Communications and Community Relations within the airport industry. We'll explore the crucial role of airport executives in managing stakeholder relationships, particularly with the public, media, and policymakers. I discuss effective communication strategies during both normal operations and crises, emphasizing the importance of transparency and community engagement. Additionally, we will examine the evolving landscape of airport marketing and the vital responsibilities executives have in addressing community concerns, such as noise management. Join me as we unpack these essential skills that shape successful airport operations and foster positive community relations.
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