AAAE/Northeast Chapter AAAE

Winter Operations Virtual Summit

September 17-18, 2020 | Virtual

Are you prepared for winter operations? Have you planned for the potential impact of COVID-19? Join this Winter Operations Summit and hear from your peers in the field who have already experienced spring snow events in a COVID environment. We’ll discuss the impacts of COVID on snow and ice control plans, contracting for snow removal including the contract language you need to look for, winter weather forecasting, and what’s new in snow removal equipment and materials.


The below agenda is subject to change. All times noted are in U.S. Eastern time zone.

Session Date/Dates Between
September 17
12:00 pm—12:15 pm

Welcome and Introductions

9/17/2020 12:00:00 PM9/17/2020 12:15:00 PM
September 17
12:15 pm—1:45 pm

Session One: Impacts of COVID-19 on 2020-21 Airport Snow and Ice Control Plans

This session will focus on the changes to the Airport Snow and Ice Control Plans (SICP) caused by the pandemic. The discussion will focus on changes in the SICP to meet a different level of Airport Aeronautical Activities, changes to the Human Factors to protect the Snow Fighters from COVID-19, and potential changes to Airline Operations during winter weather events due to the impact of COVID-19 on the Airline Business Models.

Sponsored by

Honeywell International, Inc.

Carl Braley, A.A.E., Assistant Airport Director, Manchester - Boston Regional Airport

Lisa Gahm, A.A.E., ACE, Vice President of Operations, Dallas Fort Worth International Airport

9/17/2020 12:15:00 PM9/17/2020 1:45:00 PM
September 17
1:45 pm—1:55 pm


9/17/2020 1:45:00 PM9/17/2020 1:55:00 PM
September 17
1:55 pm—3:25 pm

Session Two: Financial Impacts of Airport Winter Operations

This session will focus on the expenditure side of winter operations and the value of lost revenue. With the current disruption to air service, airports need to measure the level of response to the level of air service. This session will discuss the hard decisions to be made by several airports that now need to evaluate how much effort should be expended in keeping surfaces open.

Sponsored by

Vaisala, Inc.

Melinda Montgomery, A.A.E., Airport Manager, Trenton-Mercer Airport

Zach Sundquist, A.A.E., Assistant Airport Director, Portland International Jetport

9/17/2020 1:55:00 PM9/17/2020 3:25:00 PM
September 17
3:25 pm—3:35 pm


9/17/2020 3:25:00 PM9/17/2020 3:35:00 PM
September 17
3:35 pm—5:05 pm

Session Three: Contracts and Contractors

This session will discuss the utilization of Contract Snow Removal, the costs associated with Contract Snow Removal, and the type of contractors providing Contract Snow Removal. This session will also compare the different types of contract language. The session will discuss what responsibilities contractors and airports share and what responsibilities the airport retains.

Sponsored by

Top Dog Services

Jim Moorhead, C.M., Superintendent of Airfield Maintenance, Pittsburgh International Airport

Todd Dickerson, President, Top Dog Services

Matt Gabbert, Senior Manager, Airfield Maintenance, Cincinnati/Northern Kentucky International Airport

9/17/2020 3:35:00 PM9/17/2020 5:05:00 PM
September 18
12:00 pm—1:15 pm

Session Four: Understanding Winter Weather Forecasting

This session will discuss what causes winter weather. The session will define terms used by weather forecasters. This session will discuss the basic information contained within a forecast that allows the airport to prepare a detailed response. This session will discuss how to plan an accurate response to a inaccurate forecast. This session will provide tools to help airports develop a specific response to a nonspecific forecast. This session will discuss the trend of the upcoming winter season.

Sponsored by

Kueper North America

Paul Brean, C.M., Airport Director, Pease Development Authority

Rob Carolan, President & Chief Executive Officer, Hometown Forecast Services, Inc.

Gary Gleichman, Customer Relationship & Training Manager, Acetates, Cryotech Deicing Technology

9/18/2020 12:00:00 PM9/18/2020 1:15:00 PM
September 18
1:15 pm—1:25 pm


9/18/2020 1:15:00 PM9/18/2020 1:25:00 PM
September 18
1:25 pm—2:35 pm

Session Five: 2020 Spring Winter Events

During this session airports that experienced late spring winter storms will discuss how they responded and protected their staff. These Airports will provide information on lessons they learned. These airports will describe their decision making efforts and what they would do differently.

Sponsored by

Boschung America

Jim Moorhead, C.M., Superintendent of Airfield Maintenance, Pittsburgh International Airport

Caroline Bonynge, ACE, ASE, C.M., Director of Operations, Safety & ARFF, Aspen/Pitkin County Airport

Brett Knox, C.M., ACE, Senior Manager, Airport Operations, Denver International Airport

9/18/2020 1:25:00 PM9/18/2020 2:35:00 PM
September 18
2:35 pm—2:45 pm


9/18/2020 2:35:00 PM9/18/2020 2:45:00 PM
September 18
2:45 pm—4:15 pm

Session Six: What’s New in Airport Snow Removal Equipment and Materials

During this session the presenters will provide insight of changes to Snow Removal Equipment (SRE), changes to materials and changes to application of existing equipment. This session will provide attendees the opportunity to become aware of the efforts the (SRE) manufacturers have put forth to modernize equipment and processes for successful winter weather mitigation at airports. Airport experts will present recent changes they have made in recent purchases or applications of existing equipment. This session will provide available knowledge and opportunities that may help keep Snow Fighters safe while operating SRE during the Pandemic and in the future.

Sponsored by


Carl Braley, A.A.E., Assistant Airport Director, Manchester - Boston Regional Airport

Jay Ball, Director, Facilities & Grounds, Roanoke-Blacksburg Regional Airport Commission

Jim Moorhead, C.M., Superintendent of Airfield Maintenance, Pittsburgh International Airport

9/18/2020 2:45:00 PM9/18/2020 4:15:00 PM


August 14, 2020
 AAAE Member  $275 
 Non-member   $300

Registration questions? Contact Natalie Fleet

Program questions? Contact Cathy Haggerty

Sponsorship questions? Contact Janet Bennett


 AAAE reserves the right to postpone or cancel an event if the number of registrants is insufficient; due to acts of God; or any other reason beyond AAAE’s control. In this event, we will notify all registrants and credit the full registration fee towards another AAAE meeting, product or service. However, any costs incurred by the registrant, such as hotel cancellation or airline penalties, are the responsibility of the registrant. Confirmation letters will be emailed to attendees within two weeks of receipt of registration. However, if you have not received a confirmation email two business days prior to the meeting, and you enrolled at least two weeks prior to the meeting, please contact the AAAE Meetings Department at 703.824.0504 or Please note failure to receive a confirmation letter before an event will not be grounds for a refund.

Registrations, cancellations and refund requests must be submitted in writing. All cancellation requests for registrations received on or before Thursday, September 10, are subject to a $50 cancellation processing fee; approved refunds will be processed after the meeting takes place. There will be no refunds of any kind after this date. Cancellations with outstanding invoices received within two weeks of the start of the conference, will require full payment on the balance due. Refunds will not be provided, and balance dues will not be forgiven for no-shows. Substitutions within the same conference will be accepted without penalties. The difference between member and non-member price will be charged if a non-member replaces a member. Substitutions will be accepted with a written request to The individual substituting for the original registrant is responsible for all financial obligations (balance due; difference in fees due to membership type) associated with that substitution. For all inquiries regarding cancellations, refunds and substitutions, please contact the AAAE Meetings Department at 703.824.0504 or email AAAEmeetings@aaae.orgBy submitting a completed registration, you acknowledge that you have read and understand the cancellation policy.


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Boschung America

BOSCHUNG is a worldwide leader for the development and manufacturing of vehicles and equipment in the fields of surface cleaning and maintenance for airports, highways and roads as well as for cities and municipalities. The BOSCHUNG AIRPORT DIVISION (BAD) operates world-wide in the field of planning and supporting activities for airport projects. Customized concepts for any customer needs are our specialty; furthermore we do provide the adequate vehicles and technology in favor of our Surface Condition Management (SCM) – all from one single source! BOSCHUNG MECATRONIC specializes in ice early detection systems for runways, roads, highways and municipalities, fixed automated thawing agent spray technology, road and runway management software, ITS and control units.

Sponsoring: Virtual Session #5 Sponsor

Mr. Charles Barger, III
Sales Manager

Boschung America

Honeywell International, Inc.

With more than 100 years’ experience in airport technologies, Honeywell is a trusted provider of intelligent airport solutions worldwide. Honeywell creates a first-class experience for passengers by ensuring their safety, security, comfort and convenience throughout their journey, providing innovative solutions specifically tailored for the effective management and operation of airports. Our intelligent approach to airport integration focuses on the convergence of airside, terminal-side and landside solutions ­— addressing the tough challenges around safety, security, efficiency and productivity. Honeywell’s solutions have been implemented in more than 500 airports all over the world.

Sponsoring: Virtual Session #1 Sponsor

Mr. Ted Carniol
Business Development, Americas

Honeywell International, Inc.

Kueper North America

Kueper North America supplies and distributes advanced Kueper snow plow cutting edges.

Sponsoring: Virtual Session #4 Sponsor

Mr. Gardi Willis
Managing Director

Kueper North America


Leonardo’s U.S. subsidiary Selex ES Inc., headquartered in Overland Park, Kansas, is a leading supplier of en route navigation, precision approach and landing (ILS, CVOR/DVOR and DME) and surveillance systems to military and civil aviation customers globally. We design and manufacture next generation surveillance radars and systems such as Multilateration (MLAT), Automatic Dependent Surveillance - Broadcast (ADS-B), and assist in the modeling, design, and supply for DME/DME initiatives. Additionally, we are the exclusive distributor of AeroBoss the integrated surface management system (CDM/SMS) offering improved safety, resource coordination and performance for airports, airlines and stakeholders by providing real-time situational awareness, monitoring and alerting.

Sponsoring: Virtual Session #6 Sponsor

Mr. Nathan Maloney
Vice President, Marketing


Top Dog Services

Top Dog Services is a Family owned, Veteran owned and certified small business with over 20 years in the Airport Snow removal market. We offer the most modern fleet of equipment which provides the smallest carbon footprint in North America. Top Dog owns the most Trecan snow melters privately held in the United States. Top Dog has been the prime snow contractor at IAD for over 20 years for landslide as well as United Airlines contractor for ramps, cargo, hangars and de-icing pads airside. For the past 10 years we have been the airside contractor at DCA which includes hauling in conjunction with melting. Top Dog consistently strives to exceed our customers expectations while continuing to grow under our motto of “Lean on experience and adapt to new ideas”

Sponsoring: Virtual Session #3 Sponsor

Mr. Todd Dickerson

Top Dog Services

Vaisala, Inc.

Vaisala is the number one choice for airlilnes, airport operators and meteorologists for aviation weather systems, sensors and consulting.

Sponsoring: Virtual Session #2 Sponsor

Ms. Teresa Loper
Inside Sales Manager

Vaisala, Inc.

Mr. Jay D. Ball

Director, Facilities & Grounds
Roanoke-Blacksburg Regional Airport Commission
Roanoke, VA

Jay D. Ball is the Director of Facilities & Grounds at the Roanoke Regional Airport, Roanoke Va. He provides oversite of the Airfield, Building Maintenance and Building Service divisions. Jay has been in the airport maintenance industry for 35 years and has experience managing lake effect and northeaster winter operations. He was hired by Erie International Airport in 1989 as an Airfield Maintenance Technician/ARFF Firefighter. In 1990 was promoted to the position of Maintenance Crew Chief and Assistant Chief of the ARFF Department. In 2006 he was hired by Roanoke Regional Airport Commission as the Airfield Maintenance Manager. Jay was promoted to his current position of Director of Facilities & Grounds in 2014. Jay has severed on the NEC Snow Symposium Committee since 2006. He assisted with the research and development of the Snow Academy and currently administers the program for NEC in Buffalo and other sites. Jay was instrumental with the planning of the Snow Plow Rodeo. Jay attended Penn State University and is the Committee Chair for the Roanoke Regional Public Works Training Academy. Jay has over 34 years of firefighting experience rising to the rank of Fire Chief. During this time he completed numerus courses including his Pennsylvania State Fire Instructor certification.


Ms. Caroline Bonynge, ACE, ASE, C.M.

Director of Operations, Safety & ARFF
Aspen/Pitkin County Airport
Aspen, CO


Mr. Carlton E. Braley, Jr., A.A.E.

Assistant Airport Director
Manchester - Boston Regional Airport
Manchester, NH

Carlton Braley is the Assistant Director – Operations and Facilities at Manchester-Boston Regional Airport, Manchester NH. He began his career for the City of Manchester Department of Aviation April 1994. Carlton is the Academic Chairman for the International Aviation Snow Symposium, (IASS) Committee. Carlton has chaired and lead the development of the International Aviation Snow Academies offered at numerous industry conventions and on-site at airports. Carlton is married to his wife Doreen; they have two daughters, Amanda and Kelly, one son Carlton III , one grandson Justin and one on the way.


Mr. Paul E. Brean, C.M.

Airport Director
Pease Development Authority
Portsmouth, NH

Paul Brean grew up just south of Boston, Massachusetts under the approach path of Logan International Airport. At a young age Paul was bitten by the aviation bug and pursued a Bachelor’s Degree in Aviation Science from Bridgewater State University. While attending college he worked for legacy airline carriers FedEx and Delta Airlines. As a student, Paul participated in a college internship with The Massachusetts Port Authority in Airport Operations at Logan Airport. A college internship developed into a full time position with Massport in the Operations Department at Logan Airport. After spending a decade in Airport Operations in a variety of roles Paul transitioned to the Field Maintenance Department within Airport Facilities at Logan Airport. Currently serving as the Manager of Airside, Landside, and Fleet Maintenance Paul is responsible for carrying out Logan’s annual F.A.A. Part 139 maintenance plan. Paul credits a strong Snow Plan that focuses on proper planning, recognizes human factors, and establishes cohesive interdepartmental relationships for Logan’s award winning snow removal program. Paul is an active member of the Northeast Chapter of AAAE. He serves as a committee member on the International Aviation Snow Symposium and developed the Human Factors Module for the Aviation Snow Academy. Paul is a licensed Private Pilot, Airport Commissioner for Beverly Regional Airport in Beverly, Massachusetts, and an Aviation Advisory Chairperson for Bridgewater State University.


Mr. Rob Carolan

President & Chief Executive Officer
Hometown Forecast Services, Inc.
Nashua, NH

Rob Carolan, owner of Hometown Forecast Services, Inc. holds a Bachelor of Science degree from Lyndon State College in Meteorology and has been a broadcast meteorologist for 30 years. Rob started his career at the National Data Buoy Center in Bay St. Louis, MS providing quality control to meteorological data collected by coastal and offshore weather systems in 1989. Rob joined Weather Services Corporation of Bedford, MA in 1990 as a broadcast meteorologist and when he left in 1999, he was the manager of Audio Services and the Director of New Product Development. In 2001 Rob founded Hometown Forecast Services, Inc. a private meteorological service dedicated to providing accurate and timely forecasts to radio stations across the Caribbean and U.S. as well as cities, towns and large facilities across the Northeast. Cities and towns like Merrimack, Nashua and Manchester depend on Hometown’s forecasts to help them to decide when to close school, plow their roads and declare snow emergencies. Large facilities such as Dartmouth Hitchcock Medical Center and Boston Manchester Regional Airport make critical operational decisions after consulting 24/7 with Hometown’s team of meteorologists. You may have heard Rob present his forecasts on WZID, WOKQ, NH Public Radio as well as Bloomberg Radio in Boston. Rob and his family reside in Nashua, he’s been married to his wife Jackie for 30 years and has three children, Katie-27, Stacey-21 and Liam-15. He enjoys surf fishing, reading and spending summer weekends at his folks’ camp on Shadow Lake in Concord, VT.


Mr. Todd Dickerson

Top Dog Services
Olney, MD

Todd established TD Snow Removal in 1996 when he purchased a truck and plow. From his humble beginnings of one truck and plow, he enlisted his brother Kyle and together they began Top Dog Services as a division of TD Snow Removal. Todd retains the core values he began in 1996: honesty, integrity and relations are extremely valuable components of a successful business and a handshake still constitutes an ironclad promise.


Mr. Matthew Gabbert

Senior Manager, Airfield Maintenance
Cincinnati/Northern Kentucky International Airport
Erlanger, KY

Matthew Gabbert is currently the Senior Manager of Airfield Maintenance at the Cincinnati/Northern Kentucky International Airport. Matthew is responsible of the daily oversight of the airfield and landside maintenance at CVG. Matthew is currently working on his 23 year of service at CVG. Matthew has held many previous roles and has worked him self up the ranks while starting as summer seasonal employee while he was attending college. Matthew has attend the University of Kentucky and Northern Kentucky University. He has a BA in Organizational Leadership. He is a proud member of the International Aviation Snow Symposium for over 10 years. He is very active and has helped put together the Snow Academies and the Operator of the Year award since their inception at the IASS. Matthew is married to Deanna. They have 2 sons, Cody and Carter.


Ms. Lisa A. Gahm, A.A.E., ACE

Vice President of Operations
Dallas Fort Worth International Airport
Dallas, TX

Lisa has worked at Denver International Airport (DEN) and Stapleton International Airport prior to DEN opening for the last 27.5 years serving in numerous roles. She is currently the Vice President of Airport Operations, and prior to that position –she was an Assistant Director of Airport Operations overseeing the Communications Center and Airside Operations. She also worked in Airport Security and Peak Performance where she earned a black belt in process improvement. She also is a member of the Environmental Focal Point team and represents Airport Operations in DEN’s annual training and audits for 14001 certification. Throughout her career, Lisa has been instrumental in DEN’s success in snow and ice control program, Part 139 compliance, and coordination with emergency responders. Lisa started her Airport Management career at Morristown Municipal Airport in New Jersey after working in airline operations with Eastern Airlines, Pan Am and Sun Country airlines. Lisa graduated from Metropolitan State University of Denver with a Bachelor of Science in Aerospace Science. She went on to get a Master of Science degree in Environmental Policy and Management from The University of Denver. If that isn’t enough, Lisa is on the Board of Advisors for Airport International Focus Magazine, Co-chairs the Hub Airport Winter Operations Conference, participated in the ACRP Winter Operations Guidebook, and is a member of Executive Women in Aviation.


Mr. Gary E. Gleichman

Customer Relationship & Training Manager, Acetates
Cryotech Deicing Technology
Fort Madison, IA


Mr. Brett V. Knox, C.M., ACE

Senior Manager, Airport Operations
Denver International Airport
Denver, CO

Brett Knox is a Senior Airport Operations Manager at Denver International Airport. He has worked at the Denver International Airport over 13 years. During his time at Denver, he has been the FAR Part 139 Inspection Lead, Ops Airfield Paint Lead, and Snow and Ice Program Lead. Brett has also earned his Denver Black Belt in Continuous Improvement. He enjoys working with his team on process improvement. Prior to working at Denver International, he worked at Westchester County Airport, Minneapolis Saint Paul International Airport, Dubuque Regional, and Popular Grove Airport. He graduated from the University of Dubuque with a BS in Aviation Management. He is also a Commercial pilot. Brett is married to Megan and they have two children. In his spare time, he is a Varsity Football Coach at Ponderosa High School.


Ms. Melinda Montgomery, A.A.E.

Airport Manager
Trenton-Mercer Airport
Ewing, NJ

Melinda Montgomery is currently the Airport Manager at Trenton-Mercer Airport (TTN) in New Jersey. Melinda is responsible for the daily oversight of the airport to include Fianance, Maintenance, Operations, Noise Abatement, ARFF, Emergency Planning and Security. Coming to TTN almost four years ago, TTN has achieved three perfect FAA inspections. Melinda has received a Bachelor of Science in Aeronautics and Management from Dowling College and a Master's in Business Administration-Aviation from Embry-Riddle Aeronautical University. Having twelve years in the aviation industry, Melinda began her career as an intern for Philadelphia International Airport and most recently held the title of Airport Operations Supervisor for San Jose International Airport


Mr. James J. Moorhead, C.M.

Superintendent of Airfield Maintenance
Pittsburgh International Airport
Pittsburgh, PA


Mr. Zachary R. Sundquist, A.A.E.

Assistant Airport Director
Portland International Jetport
Portland, ME

Zach is responsible for the day-to-day operation of the airport including Operations, Marketing and Communications, Air Service Development, and Human Resources. Mr. Sundquist has a Bachelors Degree in Aviation Management from St. Cloud State University, and a Masters of Aeronautical Science Degree from Embry-Riddle Aeronautical University. Zach currently serves on the AAAE Board of Examiners and the Northeast Chapter of the American Association of Airport Executives Board of Directors. He is actively engaged in the Portland Community serving on the Board of Visit Portland and on the Make-A-Wish Maine Wishes and Flight Committee.