ACE Communications Virtual Training

August 23-25, 2021 | 10 a.m. - 5 p.m. ET Daily | LIVE Online Training

About

This training is tailored to address the unique operational techniques, challenges and responsibilities of the airport communication center dispatcher. It is based on a variety of techniques and recommendations from U.S. government agencies and leading industry communication organizations. The instructor will review the essential elements needed to attain the ACE Communications certification.

Please noteEnrollment to any of the sessions or the full series does not include the ACE Communications Program Fee. In order to take the final examination, you MUST be enrolled in the ACE Communications Program. We are pleased to offer a discounted rate of the ACE Communications Program Fee as part of the Virtual Training purchase. You can find more information in the registration process below.

Why Attend?
- Learn from aviation professionals with extensive experience in and knowledge of the airport communications center - Become a decision maker in your airport’s communication hub and dispatch center - Show you can keep your airport safe from the legal ramifications of a call gone wrong
- Explore the technologies used in dispatching and the reasons why
- Earn a prestigious ACE designation and become a part of an elite group of "qualified" airport communications center specialists

Registration

This virtual training is $950 for the full series. Register now!

Questions? Contact Cathy Haggerty at 703.797.9009

Agenda

Date/TimeEvent
August 23
10:00 am—11:00 am

Introductions and Course Review



8/23/2021 10:00:00 AM8/23/2021 11:00:00 AM
August 23
11:00 am—1:00 pm

Airport Communications Function



8/23/2021 11:00:00 AM8/23/2021 1:00:00 PM
August 23
1:00 pm—2:00 pm

Lunch



8/23/2021 1:00:00 PM8/23/2021 2:00:00 PM
August 23
2:00 pm—3:30 pm

Geographical Service Area



8/23/2021 2:00:00 PM8/23/2021 3:30:00 PM
August 23
3:30 pm—5:00 pm

Roles and Responsibilities



8/23/2021 3:30:00 PM8/23/2021 5:00:00 PM
August 24
10:00 am—11:30 am

Liability



8/24/2021 10:00:00 AM8/23/2021 11:30:00 AM
August 24
11:30 am—1:00 pm

Interpersonal Communication



8/24/2021 11:30:00 AM8/24/2021 1:00:00 PM
August 24
1:00 pm—2:00 pm

Lunch



8/24/2021 1:00:00 PM8/24/2021 2:00:00 PM
August 24
2:00 pm—3:30 pm

Technologies



8/24/2021 2:00:00 PM8/24/2021 3:30:00 PM
August 24
3:30 pm—5:00 pm

Emergency Operations



8/24/2021 3:30:00 PM8/24/2021 5:00:00 PM
August 25
10:00 am—11:30 am

Telephone Techniques and Call Processing



8/25/2021 10:00:00 AM8/25/2021 11:30:00 AM
August 25
11:30 am—1:00 pm

Call Classification



8/25/2021 11:30:00 AM8/25/2021 1:00:00 PM
August 25
1:00 pm—2:00 pm

Lunch



8/25/2021 1:00:00 PM8/25/2021 2:00:00 PM
August 25
2:00 pm—4:00 pm

Radio Communication Techniques



8/25/2021 2:00:00 PM8/25/2021 4:00:00 PM
August 25
4:00 pm—5:00 pm

Closing Q&A Session



8/25/2021 4:00:00 PM8/25/2021 5:00:00 PM

Instructor

Mr. Daniel A. Morelos, ACE

Tucson, AZ

Daniel Morelos has over 33 Years in the aviation industry employed with the Tucson Airport Authority (TAA). During his tenure, Daniel served in the following positions: - Communications Dispatcher (1986 – 1988) - Lead Dispatcher (1988 – 1996) - Director of Communications/Dispatch (1996 – 2006) - Director of Operations (2006 – 2010) - Director of Safety Programs (2010 – 2019) Under his direction, the Communications/Dispatch Department became an accredited agency by the Commission on Accreditation for Law Enforcement Agencies (CALEA) in March 2003, becoming the first Airport Communications Center to receive such an award. Daniel is an active member of the Association of Public Safety Communications Officers (APCO). He currently serves on the APCO Standards Development Committee (SDC). In addition, performs consultant services for APCO. He is a certified trainer through APCO and sits on the following public safety communications committees: SDC Training Sub-Committee, Occupational Analysis Sub-Committee, and Incident Handling Process Workgroup (Chair) Memberships and Committees: - Member of the prestigious the American Association of Airport Executives (AAAE) - Airports Council International – North America (ACI-NA). - AAAE/SMS sub-committee and AAAE Training Committee - National Fire Protection Association (NFPA) 1221 Committee - OSHA-10 General Industry Registered Instructor Daniel instructs the ACE Airport Communications Center Operations Training Course

MORELOS, DANIEL