ACE SMS Virtual Training

On Demand | ONLINE


Airport Certified Employee (ACE) SMS is the most complete industry certification program designed to prepare participants for understanding Safety Management Systems as well as designing, planning, implementing, and maturing safety at an airport. The course material draws on decades of experience implementing SMS in a variety of industries and applies that experience to the unique world of airport operations. The ACE SMS certification is a thorough introduction to safety theory, and learners participate in a variety of hand-on practice to leave the course with an understanding not only of why SMS works, but how to apply that knowledge in a practical way. 
This course is best suited to practicing or aspiring safety professionals as well as to leaders who will have frequent interface with SMS processes.

Join us for a five-session series live. If you cannot attend some or all sessions, you will receive the session recordings you can view for 90 days after the series concludes!

Please noteEnrollment to any of the sessions or the full series does not include the ACE SMS Program Fee. In order to take the final examination, you MUST be enrolled in the ACE SMS Program. We are pleased to offer a discounted rate of the ACE SMS Program Fee as part of the Virtual Training purchase. You can find more information in the registration process below.


This virtual training is $550 for the full series or $125 for an individual session. Register now!

Questions? Contact Ilana Brodesky at 703.578.2512.


Session Date/Dates Between

Session 1

This session focuses on the underlying theory – and the evolution of that theory over time – of safety in the workplace. Without understanding safety’s roots and its connection to many other systems, SMS is difficult to grasp. To avoid simply re-naming old safety thinking, we’ll spend time together examining how shifting our thinking on safety in systems can make our airports more efficient, increase workforce engagement, and create safer and more resilient airfields.


Session 2

In this module, we will focus on integrating safety into the many other systems already in place at out airport. To be effective, any system must be mindful of the cultures we operate within, and so this session includes practical tools for understanding and positively influencing organizational culture. We’ll also introduce the connection between safety and quality efforts, as well as set the stage for understanding the components of an effective SMS.


Session 3

In our third session, the focus is on a thorough understanding of the core components of an effective SMS, starting with Safety Policy and Objectives and Safety Risk Management. Together, we will navigate common pitfalls and explore practical examples and organizational success stories. At the end of this module, participants will have practiced understanding, assessing, and prioritizing risk using examples from their daily work.


Session 4

We continue exploring the components of SMS in this session, moving on to Safety Assurance and evaluating safety performance. We will also work collaboratively to practice data presentation as well as the safety communication that is foundational to Safety Promotion. We conclude session four with discussion of safety training and supporting an enduring culture of safety at our airport.


Session 5

Our final session is all about application of what we’ve learned together so far, and in it, we answer the question, “Now what?” Not only will participants feel comfortable creating a detailed implementation plan for SMS, they will come away with cautionary tales in the form of a sample SMS fraught with common errors. We’ll also devote time in this session to review key concepts, ensure that the links between them are well-understood, and gain confidence for those taking the ACE-SMS certification exam.



Mr. Benjamin Goodheart, Ph.D., CSP, FRAeS

Founder & Principal Consultant
Magpie | Human Safety Systems
Lakewood, CO

Dr. Benjamin Goodheart has been involved in the design of safety systems - in aviation in particular - for nearly 25 years. Benjamin enjoys working where complex systems and people interact, and he thrives in environments that require a balance of science and art. Dr. Goodheart’s work has been recognized by the National Academy of Sciences and cited in work by NASA and others. Benjamin writes and speaks around the world on topics of safety, resilience, and leadership in organizations where failure can carry an awfully high price.