Customer Experience Meetings

April 28, 2020
Online | 3:30 p.m. ET
How can we, as an industry, ease the public's fears of flying in a post-pandemic world? Join this 90-minute webinar to discuss what airports can do in the short and long-term to help passengers feel comfortable about flying again.
September 16, 2020
Virtual
2-3 p.m. U.S. ET
Join industry experts to explore the use of process improvement and technology versus capital investment to redesign terminals in a socially-distant post-pandemic world.
November 8-10, 2020
Virtual
Virtual
Discuss issues of common concern with relevant stakeholders and consider potential solutions in a cordial and relaxed environment. You'll leave full of ideas to improve your planning and management programs.