This session will examine the operational mechanics behind delivering dependable airport performance every day. The conversation will highlight strategies for improving coordination across airside and landside functions, including gate management, aircraft turnaround, terminal flow, baggage systems, and curbside operations. A key focus will be on using operational dashboards, analytics, and KPIs to monitor performance, identify bottlenecks, and drive continuous improvement. The discussion will also address workforce planning, shift coordination, and lessons learned from implementing new tools and processes in live operating environments.
IAAE Global Aviation Forum
Airport Operations and Performance Excellence
Delivering Reliable, Efficient Day-to-Day Airport Operations at Scale
March 25, 2026 | 10-11 a.m.(U.S. EST) | Virtual
Presented by
Sponsored by
About the Forum
This premier virtual event will bring together senior leaders from stakeholder organizations such as airports, airlines, regulatory agencies, and international organizations to exchange insights on aviation security, operational readiness, and collaborative strategies ahead of the world’s largest events and global challenges.
March 25, 2026
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Welcome and Overview
10:00-10:05 a.m.
Speakers: Jorge Hernández
Chair, International Association of Airport Executives, CEO, Aerostar Airport Holdings, LLC, Puerto Rico -
Keynote Speech
10:05-10:15 am
Speaker: Jim Kriss, Founder and Senior Vice President, AVCON, Inc.
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Executive Roundtable: Running the Airport Every Day - Executive Strategies for Reliable Operations
10:15-10:35 a.m.
This executive roundtable will explore how airport leadership teams structure and oversee day-to-day operations to ensure reliable performance across complex airside and landside environments. The discussion will focus on executive-level decision-making frameworks, aligning people, processes, and systems to support consistent operational execution, and establishing clear accountability through performance metrics and KPIs. Panelists will share practical insights on maintaining stability and service quality while navigating capacity constraints, workforce challenges, and infrastructure dependencies in real-world operating conditions.
Speakers:
Ramón Miró, President & CEO, Quiport (Ecuador)
Shane Munroe, Chief Executive Officer, MBJ Airports Limited (Sangster International Airport, Jamaica)
Patrick Carreno, Director of Aviation, City of Dallas, Texas (U.S.)
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Panel Discussion: Delivering Daily Performance - Practical Approaches to Airport Operations Excellence
10:35-10:55 a.m.
Speakers:
Marcin Ciupa, Head of Operations, Port Lotniczy Wrocław S.A. (Poland)
Ismael “Izzy” Bonilla, Director of Airport Services, Avports
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Q&A and Closing Remarks
10:55-11 a.m.
Jorge Hernández
Objective
This forum will provide a focused, executive-level discussion on how airports manage day-to-day operations to maintain reliable performance in complex operating environments, highlighting practical decision-making, performance oversight, and real-world operational challenges.
Registration
The forum is free to attend. Sign up today!
You acknowledge that in registering for and attending this AAAE event, you agree to adhere to AAAE's Code of Conduct and Terms and Conditions.
Questions? Contact Heba Gouda at heba.gouda@aaae.org
Sponsorship
Showcase Your Brand!
Sponsorship offers high-visibility benefits, including:
• Brand exposure to an international audience of aviation and logistics decision-makers
• Logo placement on all event materials, promotions, and the virtual platform
• Recognition during the live session and inclusion in post-event media
• Interaction opportunities with global aviation leaders and policy influencers
• Positioning your organization as a key player in aviation security
Secure your sponsorship at a future Global Aviation Forum today!
Contact Heba Gouda to discuss details.
Past Forums
We are pleased to provide IAAE members with access to recordings of past Global Aviation Forums. Not a member? Join us today!
December 8, 2025: webinar recording link.
November 6, 2024: View the Recording
March 27, 2024: webinar recording link.
Contact Information
Questions? Contact Us!
Program & Sponsorship:
Heba Gouda
+1.703.797.2545
Holly Ackerman
+1.703.578.2507



