Airport Board Training & Orientation

AAAE is committed to providing an inclusive and welcoming environment for all participants. AAAE does not discriminate on the basis of race, religion, sex, sexual orientation, disability, national origin, or ethnic origin in its programs, services, or activities.

If you require an accommodation or other assistance to participate in this event, or have special dietary requirements, please contact aaaemeetings@aaae.org.

REGISTRATION, CANCELLATION, AND REFUND POLICY

All cancellation requests must be submitted in writing to the AAAE Training Department at training@aaae.org.

Cancellation requests received on or before Thursday, December 24, 2026 are eligible for a refund, less a $150 cancellation processing fee. Approved refunds will be processed after the event has concluded.

No refunds will be issued for cancellation requests received after the stated cancellation deadline.

If a registration has an outstanding balance and a cancellation request is received within two weeks of the start of the event, the full outstanding balance remains due.

NO-SHOWS

Refunds will not be issued to registrants who do not attend the event. Any outstanding balance associated with the registration will remain due.

SUBSTITUTIONS

Participant substitutions for the same event are permitted without a substitution fee.

All substitution requests must be submitted in writing to training@aaae.org.

If a non-member replaces a member registrant, the difference between the member and non-member registration rates will be charged.

The substitute participant assumes responsibility for all financial obligations associated with the registration, including:

• Any outstanding registration balance

• Any difference in registration fees based on membership status

For questions regarding registrations, cancellations, refunds, or substitutions, please contact the AAAE Training Department at 703-824-0500, Option 4, or training@aaae.org.

By submitting a registration, you acknowledge that you have read, understand, and agree to the registration, cancellation, and refund policy.

REGISTRATION CONFIRMATION

A confirmation email will be sent to registrants within one business day of registration.

If you have not received a confirmation email within one business day, please contact the AAAE Training Department at training@aaae.org.

For virtual events, participants who register shortly before the scheduled start time should contact the AAAE Training Department if they have not received the information needed to access the event at least two hours before it begins.

Failure to receive a confirmation email or event access information does not qualify a registration for a refund.

DUTY OF CARE

AAAE is committed to providing a safe and healthy environment for all event participants and staff. Maintaining a safe event environment is a shared responsibility among AAAE, event venues, and attendees.

By registering for this event, you acknowledge and agree to AAAE's Duty of Care.

PHOTO/VIDEO DISCLAIMER

By registering for and participating in an AAAE event, you acknowledge that photographs, video, or other recordings containing your image may be used by AAAE for printed materials, websites, social media, and other promotional or marketing purposes without additional notification.