Basic Winter Operations Virtual Training

Can't attend live? No problem. All registrants will receive recordings of the training to view at their convenience for 30 days.

CANCELLATION POLICY: Webinar registration fees are non-refundable. A recording of the webinar will still be provided to cancelled registrations after the live webinar occurs. For all inquiries regarding cancellations, please contact the AAAE Training Department by email at training@aaae.org. By submitting a completed online registration, you acknowledge that you have read and understand the cancellation policy and that the cancellation policy for this webinar supersedes the general cancellation policy noted in AAAE Event Participant Terms and Conditions.

Training registration fees are non-refundable. For all inquiries regarding registrations, cancellations and refund requests, please contact the AAAE Training Department by email at training@aaae.org. All inquires must be submitted in writing. All cancellation requests for registrations received on or before Tuesday, September 2, 2025, are subject to a $150 cancellation processing fee; approved refunds will be processed after the meeting takes place. There will be no refunds of any kind after this date. Cancellations with outstanding invoices received within two weeks of the start of the training, will require full payment on the balance due. Refunds will not be provided, and balance dues will not be forgiven for no-shows. Substitutions within the same conference will be accepted without penalties. The difference between member and non-member price will be charged if a non-member replaces a member. Substitutions will be accepted with a written request to training@aaae.org. The individual substituting for the original registrant is responsible for all financial obligations (balance due; difference in fees due to membership type) associated with that substitution. For all inquiries regarding cancellations, refunds and substitutions, please contact the AAAE Training Department at 703.824.0500, option 4 or email training@aaae.org. By submitting a completed registration form, you acknowledge that you have read and understand the cancellation policy. Please note failure to receive a confirmation letter before an event will not be grounds for a refund or credit. Participant Terms and Conditions. 

NOTE: Confirmation letters will be emailed to attendees within one business day of registration. If you have not received an email confirmation of your registration within 1 day of registering, and you enrolled at least two hours prior to the online event, please contact the AAAE Training Department at training@aaae.org. Please note failure to receive a confirmation letter before an event will not be grounds for a refund.