Incident Report Writing
May 8, 2026 | 10 a.m. - 4 p.m. ET | Live Online Training
The countdown to this event is over!
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About the Workshop
Incident report writing is a critical skill to have as an airport operations officer a security officer or a police officer. Incident reports form the basis for a narrative of what occurred during a particular event. Along with incident reports, comes their close cousins, note taking, logbook entries and incident scene investigation and interviewing. In the aviation industry, there are certain reports that are required to be filed, such as aircraft accident or incident reports, and wildlife strike database reports.
Incident reports, your notes and logbook entries become documents that can be subpoenaed in court, and you may asked to give testimony at some point in time, either in open court, or in a deposition (or both). This could happen soon after the event, or possibly years later and the only frame of reference you have is what you put into your report.
At the end of this training, you will be able to:
1. Understand FAA, NTSB, and ICAO regulations pertaining to accidents
2. Demonstrate the proper methods of writing an incident report
3. Illustrate basic note taking skills
4. Apply the principles of effective report writing
5. Practice basic interviewing skills
6. Explain the legal ramifications of report writing
7. Format a report using proper grammar, spelling and format
An additional component of this course is you will understand the requirements of other agencies during an incident, related to incident management, scene security and preservation of
evidence, and be in a position to better assist response agencies and investigators in the performance of their duties. Whether this is new training for you, or refresher training, the ability to write
clear, concise and accurate incident reports is critical to your job, and to the airport.
Who should Attend?
• Operations Officers
• Security Officers
• Law Enforcement Officers
• Emergency Management Personnel
• Airport Directors
Join us for a one-day training live, led by one of our top instructors Jeffrey C. Price.
Course Agenda
Click below for full agenda. Subject to change. Please check back for updates.
2026 REGISTRATION FEES
| Registration type | Rate |
| Non-Member Course | $390 |
| Member Course | $360 |
Last day to register is 5/7/2026
Training registration fees are non-refundable.
Friday May 8, 2026
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Overview
10:00 – 10:15 AM | Welcome & Workshop Overview
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Introductions and course objectives
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How to participate in a virtual learning environment
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Why incident report writing matters
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Setting expectations for engagement and breakout activities
10:15 – 11:00 AM | The Importance of Incident Reports
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Why incident reports are critical to safety, security, and liability protection
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Who reads incident reports (supervisors, attorneys, regulators, media, leadership)
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Consequences of poorly written reports
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Case studies highlighting real-world impacts
11:00 – 11:45 AM | Foundations of Effective Incident Report Writing
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What makes a high-quality incident report
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Accuracy, objectivity, clarity, and completeness
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Fact vs. inference and fact vs. opinion
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Avoiding bias, emotion, jargon, and assumptions
11:45 AM – 12:30 PM | Writing the Incident Report
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Common report formats and recommended structure
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Organizing reports: beginning, middle, and end
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Writing clear narratives using plain language
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Documenting people, places, actions, and outcomes
12:30 – 1:00 PM | Break
1:00 – 1:45 PM | Note-Taking, Observation & Memory Challenges
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Why memory fails and how notes protect accuracy
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What to observe at an incident scene
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ABCDEF method and the “Who, What, When, Where, Why, How” framework
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Practical note-taking strategies for real incidents
1:45 – 2:30 PM | Interviewing Witnesses and Involved Parties
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Effective interviewing techniques
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Open-ended vs. closed-ended questions
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Avoiding leading questions
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Isolating witnesses and capturing accurate statements
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Documenting conflicting accounts
2:30 – 2:40 PM | Break
2:40 – 3:20 PM | Scene Documentation: Diagrams, Photography & Video
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Scene diagram basics and best practices
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What to photograph and how to photograph damage correctly
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Using photos and diagrams to support written reports
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Common documentation mistakes to avoid
3:20 – 3:50 PM | Practical Exercises & Group Discussion
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Scenario-based reporting exercises
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Identifying strengths and weaknesses in sample reports
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Group discussion on real-world challenges
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Applying best practices to participants’ work environments
3:50 – 4:00 PM | Wrap-Up & Key Takeaways
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Final tips for writing defensible incident reports
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Resources for continued improvement
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Questions and answers
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Closing remarks
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Registration Fees & Deadlines
You acknowledge that in registering for and attending this AAAE event, you agree to adhere to the cancellation policy noted below, AAAE's Duty of Care, and AAAE's Code of Conduct and Terms and Conditions.
AAAE accepts registration regardless of race, religion, sexual orientation, sex, physical disability and national or ethnic origin. This includes but is not limited to admissions, employment and educational services. If you require any special assistance to participate or have special dietary requirements, email aaaemeetings@aaae.org.
CANCELLATION POLICY: Webinar registration fees are non-refundable. A recording of the webinar will still be provided to cancelled registrations after the live webinar occurs for 30 days.
Training registration fees are non-refundable. For all inquiries regarding registrations, cancellations and refund requests, please contact the AAAE Training Department by email at training@aaae.org. All cancellation requests for registrations received on or before Friday, April 10, 2026, are subject to a $150 cancellation processing fee; approved refunds will be processed after the meeting takes place. There will be no refunds of any kind after this date. Cancellations with outstanding invoices received within two weeks of the start of the conference, will require full payment on the balance due. Refunds will not be provided, and balance dues will not be forgiven for no-shows. Substitutions within the same conference will be accepted without penalties. The difference between member and non-member price will be charged if a non-member replaces a member. Substitutions will be accepted with a written request to Training@aaae.org. The individual substituting for the original registrant is responsible for all financial obligations (balance due; difference in fees due to membership type) associated with that substitution. For all inquiries regarding cancellations, refunds and substitutions, please contact the AAAE Training Department at 703-824-0500 Option 4 or email Training@aaae.org. By submitting a completed registration form, you acknowledge that you have read and understand the cancellation policy.
NOTE: Confirmation letters will be emailed to attendees within one business day of registration. If you have not received an email confirmation of your registration within 1 day of registering, and you enrolled at least two hours prior to the online event, please contact the AAAE Training Department at training@aaae.org. Please note failure to receive a confirmation letter before an event will not be grounds for a refund.
DUTY OF CARE: AAAE is committed to continuing to provide a safe and healthy environment for all event participants and staff. The responsibility for a safe and healthy event environment is shared among the event organizers, event venues, and event attendees. By registering for this event, you acknowledge and agree to AAAE's Duty of Care.
Photo/Video Disclaimer:
By registering for and attending any AAAE event, you agree that your image may be used at any time, without further notification, for printed materials, web sites, social media and other marketing purposes
About the Instructor
Jeffrey C. Price, C.M., ACE
Owner, Leading Edge Strategies / Professor, MSU Denver
Metropolitan State University of Denver
Arvada, CO
Jeff Price is a Professor at the Metropolitan State University of Denver, Department of Aviation and Aerospace Science, and the owner of Leading Edge Strategies, an airport management training company. He is considered one of the leading experts in the world in aviation security and airport safety. He is the former assistant security director at Denver International Airport, and former Airport Director of Jefferson County Airport, in Colorado (now known as Rocky Mountain Metro Airport).
Jeff began his professional career as a U.S. Coast Guard Officer. He entered airport management in the Operations Department at Stapleton International Airport in 1992, where he later developed the airfield manager training programs for DEN; he was part of opening the Denver International Airport. At Jeffco Airport he served as the Director of Public Relations, Marketing and Property Management prior to being appointed the airport manager. He also served on the Colorado Aeronautics Board. Highlights and Achievements • Has a master’s degree in Curriculum and Instruction from Colorado Christian University and a Bachelor’s of Science in Professional Pilot from the Metropolitan State University of Denver, and is a commercial/instrument rated pilot.
Jeff is the lead author of AAAE's Certified Member (C.M.) body of foundational knowledge for an individual to become an Accredited Airport Executive. A certified trainer by both the Anthony Robbins Company and the Franklin Covey Corporation. -Under these companies, Jeff has trained over 2,000 Airport Security Coordinators, 800+ TSA Transportation Security Inspectors and thousands of others in airport management, emergency management and airport operations. • Jeff is a Certified Protection Professional (C.P.P.) through the American Society of Industrial Security.
Hotel & Travel
Hotel Accommodations
All events (except where noted in the agenda) are being held at the Desoto Savannah, 15 East Liberty Street, Savannah, GA; phone 866.810.5325. We have secured two separate room blocks. The first room block is for all Non-Federal or Non-Military attendees. You will receive a special rate of $239 single/double, plus tax. The second room block is a per-diem rate for Federal and Military attendees. You will receive a special government per diem rate of $147 single/double, plus tax. Please note, you must provide appropriate documentation at check-in or you will be charged the higher rate.
The last day to receive either of these discounted rates Thursday, March 14, 2024. Rooms may sell out before this date, so make your reservations early. You can call the hotel directly at 866.810.5325 and tell them you are with the Industrial Aviation Workshop or book online directly using the following links:
Civilian/Military Airport Connection (CMAC)
What is CMAC?
The Civilian/Military Airport Connection (CMAC) program helps separating military personnel and new veterans acclimate from managing military airfields to the dynamic and complex commercial-use airport environment.
There are four components to the program:
- Professional transition workshop
- One airport certification course - choice of ACE Airfield Operations or Certified Member (C.M.)
- One year membership in AAAE
- Airport job shadowing
Program Benefits:
- Ensure a smooth transition from military to civilian airport operations and management.
- Earn the Airport Certified Employee (ACE) Airfield Operations certification or Certified Member (C.M.), that will put you ahead of other candidates for potential jobs.
- Network with airport executives around the country through communities and events.
- Explore various airport positions through the shadow program.
- Receive discounts on other AAAE trainings and events.

