Training Topics

AAAE provides a diverse range of trainings and certifications to maintain a comprehensive educational catalog. All of our courses are available both virtually and in-person, tailored to fit your needs. Browse the topics and course options below. Visit the Event Calendar for course dates. If you do not your subject of interest, reach out to the Training Department to explore customizable options.

Topics

Administration/Leadership

CERTIFICATION

ACCREDITED AIRPORT EXECUTIVE (A.A.E.)
The A.A.E. designation commands respect as the gold standard among airport executives. Since 1954, AAAE has been committed to the advancement of aviation professionals by granting the A.A.E. designation to those who have demonstrated their ability to handle the responsibilities of airport management. Components of this program are offered as Offered as Self-Study, Live Virtual Training, and Live Classroom Training.

  • A.A.E. PAPER WRITING WORKSHOP
    The purpose of the Accreditation Program writing requirement is to demonstrate to the Board of Examiners (BOE) that executive candidates can write effectively on a topic relevant and significant to airport management. Two options for completing the Accreditation program writing requirement are the Management Paper and Case Study. This workshop was developed to assist candidates with the paper writing process and help them understand what the BOE defines as a successful paper.
  • AAAE/SWAAAE ACCREDITATION FINAL INTERVIEW WORKSHOP
    This one-day workshop will teach candidates how to better prepare for the accreditation final interview and earn their A.A.E. Attendees will gain a firm understanding of what executives are looking for during these interviews.

CERTIFIED MEMBER (C.M.) PROGRAM
Becoming a Certified Member (C.M.) is a great way to show employers your dedication to your airport career. The program is open to AAAE and IAAE members. Certified Member is a useful credential when seeking knowledge, upward mobility or employment within the airport management profession and for consultants who interact with airport professionals. 

  • AAAE/SCAAAE LORETTA SCOTT, A.A.E. ACCREDITATION/CERTIFICATION ACADEMY
    The AAAE/SC Chapter AAAE Loretta Scott, A.A.E. Accreditation/Certification Academy provides an intensive review of the C.M. Body of Knowledge modules, and an opportunity to complete the C.M. exam at the end of the course. Courses are offered throughout the year virtually and in person.

AIRPORT CERTIFIED EMPLOYEE (ACE) AIRPORT FINANCE
ACE Finance is the first comprehensive program designed for airport personnel responsible for the financial operations at commercial service and general aviation airports. Airport Finance professionals will gain a better grasp on the airport system, the intricacies of airport management and operations and the relationship to the fiscal environment to help them strategically plan, budget and allocate funds. ACE Finance Review Courses are offered throughout the year virtually and in person.

AIRPORT CERTIFIED EMPLOYEE (ACE) PLANNING & ENVIRONMENTAL
NEW! Airport Certified Employee (ACE) Airport Planning and Environmental. This program is designed especially for aviation professionals responsible for planning and environmental compliance at commercial service and general aviation airports. The certification is based on fundamental federal regulations and policies, research from aviation organizations and generally accepted planning and environmental practices. It explores the diverse components that make-up the airport, including airside and landside facilities, stakeholder participation, master planning, airport layout plan development, and environmental considerations. ACE Planning & Environmental Review Courses are offered throughout the year virtually and in person.

NON-CERTIFICATION

AIRPORT 101 VIRTUAL TRAINING
Airport 101 is tailored to new airport professionals and incoming public officials to enhance the individual’s understanding of the aviation story, industry leaders, airport management issues, current challenges faced by industry leaders and strategies for implementing sensible strategic plans or goals. It is designed to present new airport board members or commissioners, senior and mid-level airport executives, and entry level with a substantive and thoughtful review of the airport industry. This course also gives a capstone summary of the airport management environment from A-Z. 

AIRPORT BOARD TRAINING & ORIENTATION
This training is designed for airport board members, commissioners, and airport executives. It will cover key topics essential for effective orientation and training, including the roles and responsibilities of board members, their level of authority, and expectations regarding meetings and member conduct (parliamentary procedures and open meetings laws). Additionally, the session will delve into the unique aspects of the airport industry. To support the development and implementation of comprehensive airport board orientation and training, a collection of crucial documents and information will be provided.

AIRPORT CUSTOMER SERVICE
Aviation professionals will learn tactics and techniques necessary to provide airport passengers with superior service with each and every customer interaction. This class covers servicing internal and external customers, the importance of professional image, service standards, building rapport, handling difficult customers, and stress management. It is taught through interactive activities to ensure participant engagement.

AIRPORT MANAGEMENT 101 WORKSHOP
This course is tailored to enhance the individuals understanding of airport management issues, current challenges faced by industry leaders and strategies for implementing sensible strategic plans or goals. It is designed to present airport board members or commissioners and senior and mid-level airport executives the substantive and thoughtful review of the airport industry. 

FINANCE FOR NON-FINANCE STAFF 
Do you wish you knew more about Financing in the Aviation Industry? Would you like to learn what the sources of funds are and the requirements that go along with each source? In this course you will obtain a general understanding of how airports are financed and how the finance function of the airport performs the services that they provide. You don’t have to be a CPA to understand the topics in this Finance for the Non-Finance Staff course. You’ll learn the sources of revenue, how the budgeting process works, and what to you need to know about Audits.

GA MANAGEMENT & OPERATIONS
General aviation airports have unique operations, challenges, and opportunities. This comprehensive training will address strategies and best practices of managing and operating GA Airports. Attendees of this training program will gain a thorough understanding of the roles and responsibilities associated with the governance, management, development, operation, maintenance, finance, marketing, and public relations of a GA airport.

HUMAN RESOURCE COMPLIANCE TRAINING FOR MANAGERS
AAAE is pleased to offer an on demand training series on human resource compliance training for managers. The series is divided into four 75 minute sessions, all available on demand, and will help airport managers and directors keep themselves and their airport out of legal hot water by taking a detailed look at the airport employee life cycle, covering the potential pitfalls and legal obstacles encountered.

PSYCHOLOGICAL PREPAREDNESS
Ensure your employees know how to recognize the signs and symptoms of incident-related stress, even well after the event has been resolved. Critical to this course is a discussion of Post-Traumatic Stress Disorder (PTSD), its manifestation, symptoms, diagnosis, duration and treatment. 

CERTIFICATION

AIRPORT FIRE OFFICER (A.F.O.)
This program is designed for existing and aspiring leaders in the ARFF profession. Learn about the structure of ARFF organizations, their standards and regulations, and the fiduciary responsibilities involved in leading an ARFF organization by earning your A.F.O. The program prerequisites ensure that a candidate has obtained and mastered the necessary baseline as an A.M.F. Components of this program are offered as virtual and classroom training.

AIRPORT MASTER FIREFIGHTER (A.M.F.)
Designed for Aircraft Rescue Firefighters who wish to learn more about the rules, regulations, and best management practices to carry out the responsibilities to manage an airport fire department and also has a basic understanding of airport administration and management. A.M.F. Review Courses are offered throughout the year virtually and in person.

NON-CERTIFICATION

AIRPORT EMERGENCY PLAN
In this training we will provide participants with hands-on knowledge of how to mitigate the inevitable disruptions, planned and unplanned events can have on your airport operations. We will review past disruptive events and participants will have the opportunity to engage in a tabletop exercise to test their level of understanding and see how other airports work. We also cover the requirements of airport operators as explained in Advisory Circular (AC) 150/5200-31C, Industry best practices and ACRP 05-01 "An Airport Guide for Regional Emergency Planning for CBRNE Events," with a focus on integrating with the National Incident Management System (NIMS). AC 150/5200-13C was recently updated to reflect the airport's critical role in response to community disasters.

AIRPORT TERRORISM PREPAREDNESS AND RESPONSE
This course is designed for airport employees that may have security or emergency response responsibilities - whether major or minor, administrative or field - to provide them with an overview of the threats to the aviation environment and how to respond. The course covers current threats to the aviation environment, international and domestic terrorism, the psychology and ideology of terrorism, pre-incident indicators, active shooter events, and bomb threats and suicide/homicide bombers. Students will be introduced to the emergency response plan and will participate in emergency response scenarios to test their knowledge of how to respond to a variety of emergency situations through mini table-top exercises. 

INCIDENT COMMAND SYSTEMS (ICS) FOR AIRPORTS
The formal adoption by the Federal government of the National Incident Management System and Incident Command System, has put airports into a difficult position. ICS was built upon a wild land fire fighting structure, making it difficult to use in other environments, particularly at an airport. The course, ICS for Airports takes the principles of ICS and shows how these can integrate into the Airport Emergency Plan, effectively making ICS fit airports, instead of airports having to fit into ICS. FEMA has not developed an ICS for Airports as airports are too unique and don’t fit well into existing emergency management structures. ICS for Airports includes exercises and case studies, plus extensive facilitation to help an airport better integrate the ICS structure so that it becomes an asset in emergency management, rather than just an administrative exercise.

CERTIFICATION

AIRPORT CERTIFIED EMPLOYEE (ACE) - AIRPORT SECURITY
This is an extensive curriculum based on 49 Code of Federal Regulations (CFR) – 1500 series: TSA Regulations and ICAO Annex 17. The program not only meets TSA 1542.3 requirements for Airport Security Coordinators (ASC) and alternate ASC’s, but also builds upon the existing working security knowledge of aviation professionals. Review Courses are offered throughout the year virtually and in person. This program is also available for self-study.

AIRPORT CERTIFIED EMPLOYEE (ACE) - COMMUNICATIONS CENTER OPERATIONS
An all-encompassing curriculum is tailored to address the unique operational techniques, challenges and responsibilities of the airport communication center dispatcher. It is based on a variety of techniques and recommendations from U.S. government agencies and leading industry communication organizations. Review Courses are offered throughout the year virtually and in person. This program is also available for self-study.

AIRPORT CERTIFIED EMPLOYEE (ACE) - LAW ENFORCEMENT OFFICER (LEO)
ACE LEO is distinguished by its focus on response protocols and real-world applications, and provides training in a uniformed and concise manner to law enforcement and security personnel to competently and confidently do their jobs as well as meet the requirements of 49 CFR 1542.217. Review Courses are offered throughout the year virtually and in person. This program is also available for self-study.

AIRPORT FIRE OFFICER (A.F.O.)
This program is designed for existing and aspiring leaders in the ARFF profession. Learn about the structure of ARFF organizations, their standards and regulations, and the fiduciary responsibilities involved in leading an ARFF organization by earning your A.F.O. The program prerequisites ensure that a candidate has obtained and mastered the necessary baseline as an A.M.F. Components of this program are offered as virtual and classroom training.

AIRPORT MASTER FIREFIGHTER (A.M.F.)
Designed for Aircraft Rescue Firefighters who wish to learn more about the rules, regulations, and best management practices to carry out the responsibilities to manage an airport fire department and also has a basic understanding of airport administration and management. Review Courses are offered throughout the year virtually and in person. This program is also available for self-study.

AIRPORT SECURITY COORDINATOR (ASC)
Provides an overview of airport security and focuses on regulations, the Airport Security Plan (ASP), law enforcement responsibilities, incident management, agency coordination and communication, and an update on threat information. It meets ASC training requirements outlined in TSR 1542.3. Offered as On Demand and Live Classroom Training.

NON-CERTIFICATION

ACTIVE SHOOTER
In this Active Shooter training, we are going to review the uniqueness of airports, maintaining situational awareness, reacting to a threat,escape tactics, what to do if you are unable to escape, taking action and what to expect from the police response. 

AIRPORT TERRORISM PREPAREDNESS AND RESPONSE
This course is designed for airport employees that may have security or emergency response responsibilities - whether major or minor, administrative or field - to provide them with an overview of the threats to the aviation environment and how to respond. The course covers current threats to the aviation environment, international and domestic terrorism, the psychology and ideology of terrorism, pre-incident indicators, active shooter events, and bomb threats and suicide/homicide bombers. Students will be introduced to the emergency response plan and will participate in emergency response scenarios to test their knowledge of how to respond to a variety of emergency situations through mini table-top exercises. 

EMERGENCY MANAGEMENT
In this training we will provide participants with hands-on knowledge of how to mitigate the inevitable disruptions, planned and unplanned events can have on your airport operations. We will review past disruptive events and participants will have the opportunity to engage in a tabletop exercise to test their level of understanding and see how other airports work. We also cover the requirements of airport operators as explained in Advisory Circular (AC) 150/5200-31C, Industry best practices and ACRP 05-01 "An Airport Guide for Regional Emergency Planning for CBRNE Events," with a focus on integrating with the National Incident Management System (NIMS). AC 150/5200-13C was recently updated to reflect the airport's critical role in response to community disasters.

HUMAN TRAFFICKING FOR AIRPORT PROFESSIONALS
This one-day On-Site training is focused on teaching employees in the airport/airline industry how to spot and report human trafficking victims. Key elements of the training course include; a background and overview on human trafficking; how to recognize human trafficking indicators; protocol for reporting “tips” to law enforcement; and resources for support. Trainers include airline professionals and actual survivors of human trafficking, which makes this training to have a powerful impact. 

HUMAN TRAFFICKING TRAINING FOR LEO & SECURITY PERSONNEL
Human Trafficking for Airport Law Enforcement Officers and Security Professionals educates those professionals working in the airport environment on how to identify, respond, and intervene in suspected instances of human trafficking. This course will equip LEO and security personnel with tools and resources they need to better understand human trafficking and be responsive to suspected cases, specific to their function at the airport.

INCIDENT COMMAND SYSTEMS (ICS) FOR AIRPORTS
The formal adoption by the Federal government of the National Incident Management System and Incident Command System, has put airports into a difficult position. ICS was built upon a wild land fire fighting structure, making it difficult to use in other environments, particularly at an airport. The course, ICS for Airports takes the principles of ICS and shows how these can integrate into the Airport Emergency Plan, effectively making ICS fit airports, instead of airports having to fit into ICS. FEMA has not developed an ICS for Airports as airports are too unique and don’t fit well into existing emergency management structures. ICS for Airports includes exercises and case studies, plus extensive facilitation to help an airport better integrate the ICS structure so that it becomes an asset in emergency management, rather than just an administrative exercise. 

INCIDENT REPORT WRITING WORKSHOP
Incident report writing is a critical skill to have as an airport operations officer, a security officer, a police officer or anyone handling a crisis or emergency at the airport. Incident reports form the basis for a narrative of what occurred during a particular event. Many of these reports, such as aircraft accident or incident reports, and wildlife strike database reports, must be formally filed per the aviation industry requirements. Along with your incident reports, your incident scene investigation and interview notes and logbook entries become documents that can be subpoenaed in court. In addition, you may asked to give testimony soon after the event, or possibly years later. The only frame of reference you have to prepare will be what you put into your report.

INSIDER THREAT
This new training course for airports, developed in collaboration with the TSA and produced by AAAE, teaches aviation workers the signs of an insider threat and how to respond. It's available on AAAE’s Digicast, IET-LS, and/or through a direct license. 

PSYCHOLOGICAL PREPAREDNESS
Ensure your employees know how to recognize the signs and symptoms of incident-related stress, even well after the event has been resolved. Critical to this course is a discussion of Post-Traumatic Stress Disorder (PTSD), its manifestation, symptoms, diagnosis, duration and treatment. 

SENSITIVE SECURITY INFORMATION (SSI) TRAINING
This course will help you understand what SSI really is, who is a covered person, who has a “need to know,” how to properly handle SSI and best practices from airports around the U.S. The course consists of a 30 minute on-demand video followed by 10 multiple choice questions. Answer all the questions correctly, and you pass.

CERTIFICATION

ACCREDITED AIRPORT EXECUTIVE (A.A.E.)
The A.A.E. designation commands respect as the gold standard among airport executives. Since 1954, AAAE has been committed to the advancement of aviation professionals by granting the A.A.E. designation to those who have demonstrated their ability to handle the responsibilities of airport management. 

AIRPORT CERTIFIED EMPLOYEE (ACE) - AIRPORT FINANCE
ACE Finance is the first comprehensive program designed for airport personnel responsible for the financial operations at commercial service and general aviation airports. Airport Finance professionals will gain a better grasp on the airport system, the intricacies of airport management and operations and the relationship to the fiscal environment to help them strategically plan, budget and allocate funds. Review Courses are offered throughout the year virtually and in person. This program is also available for self-study.

CERTIFIED MEMBER (C.M.)
Becoming a Certified Member (C.M.) is a great way to show employers your dedication to your airport career. The program is open to AAAE and IAAE members. Certified Member is a useful credential when seeking knowledge, upward mobility or employment within the airport management profession and for consultants who interact with airport professionals. Review Courses are offered throughout the year virtually and in person. This program is also available for self-study.

NON-CERTIFICATION

AAAE/SCAAAE LORETTA SCOTT, A.A.E. ACCREDITATION/CERTIFICATION ACADEMY
The AAAE/SC Chapter AAAE Loretta Scott, A.A.E. Accreditation/Certification Academy provides an intensive review of the C.M. Body of Knowledge modules, including Module 1 - Finance & Administtration, and an opportunity to complete the C.M. exam at the end of the course. 

AIRPORT MANAGEMENT 101 WORKSHOP
This course is tailored to enhance the individuals understanding of airport management issues, current challenges faced by industry leaders and strategies for implementing sensible strategic plans or goals. It is designed to present airport board members or commissioners and senior and mid-level airport executives the substantive and thoughtful review of the airport industry. 

FINANCE FOR NON-FINANCE STAFF
Do you wish you knew more about Financing in the Aviation Industry? Would you like to learn what the sources of funds are and the requirements that go along with each source? In this course you will obtain a general understanding of how airports are financed and how the finance function of the airport performs the services that they provide. You don’t have to be a CPA to understand the topics in this Finance for the Non-Finance Staff course. You’ll learn the sources of revenue, how the budgeting process works, and what to you need to know about Audits.

GA MANAGEMENT & OPERATIONS
General aviation airports have unique operations, challenges, and opportunities. This comprehensive training will address strategies and best practices of managing and operating GA Airports. Attendees of this training program will gain a thorough understanding of the roles and responsibilities associated with the governance, management, development, operation, maintenance, finance, marketing, and public relations of a GA airport.

CERTIFICATION

INTERNATIONAL AERODROME CERTIFIED EMPLOYEE

The 7.5-hour IACE online training focuses on the requirements for Aerodrome Operations, the Standards and Recommended Practices under ICAO Annex 14 with an emphasis on key operations and safety issues. Offered as On Demand Training.

ACCREDITED AIRPORT EXECUTIVE (A.A.E.)
The A.A.E. designation commands respect as the gold standard among airport executives. Since 1954, AAAE has been committed to the advancement of aviation professionals by granting the A.A.E. designation to those who have demonstrated their ability to handle the responsibilities of airport management. Components of this program are offered as Offered as Self-Study, Live Virtual Training, On Demand and Live Classroom Training.

CERTIFIED MEMBER (C.M.) PROGRAM
Becoming a Certified Member (C.M.) is a great way to show employers your dedication to your airport career. The program is open to AAAE and IAAE members. Certified Member is a useful credential when seeking knowledge, upward mobility or employment within the airport management profession and for consultants who interact with airport professionals.

NON-CERTIFICATION

ADVANCED AIRPORT SAFETY AND OPERATIONS SPECIALIST (ASOS)
Advanced Schools are tailored for individuals who have either attended an earlier ASOS school, experienced one or more annual FAA Certification Inspections or have at least two years of experience in airport operations. The school has fewer prepared presentations, and more group Part 139 problem-solving exercises so that all attendees can actively participate in the proceedings. Participants are encouraged to discuss best management practices and lessons learned at their airports or from other experiences.

AIRPORT 101 VIRTUAL TRAINING
Airport 101 is tailored to new airport professionals and incoming public officials to enhance the individual’s understanding of the aviation story, industry leaders, airport management issues, current challenges faced by industry leaders and strategies for implementing sensible strategic plans or goals. It is designed to present new airport board members or commissioners, senior and mid-level airport executives, and entry level with a substantive and thoughtful review of the airport industry. This course also gives a capstone summary of the airport management environment from A-Z. 

AIRPORT MANAGEMENT 101 WORKSHOP
This course is tailored to enhance the individuals understanding of airport management issues, current challenges faced by industry leaders and strategies for implementing sensible strategic plans or goals. It is designed to present airport board members or commissioners and senior and mid-level airport executives the substantive and thoughtful review of the airport industry. 

CERTIFICATION

AIRPORT CERTIFIED EMPLOYEE (ACE) - AIRPORT SECURITY
This is an extensive curriculum based on 49 Code of Federal Regulations (CFR) – 1500 series: TSA Regulations and ICAO Annex 17. The program not only meets TSA 1542.3 requirements for Airport Security Coordinators (ASC) and alternate ASC’s, but also builds upon the existing working security knowledge of aviation professionals. 

AIRPORT CERTIFIED EMPLOYEE (ACE) - LAW ENFORCEMENT OFFICER (LEO)
ACE LEO is distinguished by its focus on response protocols and real-world applications, and provides training in a uniformed and concise manner to law enforcement and security personnel to competently and confidently do their jobs as well as meet the requirements of 49 CFR 1542.217.

AIRPORT SECURITY COORDINATOR (ASC)
Provides an overview of airport security and focuses on regulations, the Airport Security Plan (ASP), law enforcement responsibilities, incident management, agency coordination and communication, and an update on threat information. It meets ASC training requirements outlined in TSR 1542.3. Offered as On Demand and Live Classroom Training.

NON-CERTIFICATION

ACTIVE SHOOTER
In this Active Shooter training, we are going to review the uniqueness of airports, maintaining situational awareness, reacting to a threat,escape tactics, what to do if you are unable to escape, taking action and what to expect from the police response.

AIRPORT TERRORISM PREPAREDNESS AND RESPONSE
This course is designed for airport employees that may have security or emergency response responsibilities - whether major or minor, administrative or field - to provide them with an overview of the threats to the aviation environment and how to respond. The course covers current threats to the aviation environment, international and domestic terrorism, the psychology and ideology of terrorism, pre-incident indicators, active shooter events, and bomb threats and suicide/homicide bombers. Students will be introduced to the emergency response plan and will participate in emergency response scenarios to test their knowledge of how to respond to a variety of emergency situations through mini table-top exercises. 

EMERGENCY MANAGEMENT
In this training we will provide participants with hands-on knowledge of how to mitigate the inevitable disruptions, planned and unplanned events can have on your airport operations. We will review past disruptive events and participants will have the opportunity to engage in a tabletop exercise to test their level of understanding and see how other airports work. We also cover the requirements of airport operators as explained in Advisory Circular (AC) 150/5200-31C, Industry best practices and ACRP 05-01 "An Airport Guide for Regional Emergency Planning for CBRNE Events," with a focus on integrating with the National Incident Management System (NIMS). AC 150/5200-13C was recently updated to reflect the airport's critical role in response to community disasters.

HUMAN TRAFFICKING AWARENESS & PREVENTION FOR AIRPORT PROFESSIONALS
This one-day On-Site training is focused on teaching employees in the airport/airline industry how to spot and report human trafficking victims. Key elements of the training course include; a background and overview on human trafficking; how to recognize human trafficking indicators; protocol for reporting “tips” to law enforcement; and resources for support. Trainers include airline professionals and actual survivors of human trafficking, which makes this training to have a powerful impact.

HUMAN TRAFFICKING TRAINING FOR LEO & SECURITY PERSONNEL
Human Trafficking for Airport Law Enforcement Officers and Security Professionals educates those professionals working in the airport environment on how to identify, respond, and intervene in suspected instances of human trafficking. This course will equip LEO and security personnel with tools and resources they need to better understand human trafficking and be responsive to suspected cases, specific to their function at the airport.

INCIDENT COMMAND SYSTEMS (ICS) FOR AIRPORTS
The formal adoption by the Federal government of the National Incident Management System and Incident Command System, has put airports into a difficult position. ICS was built upon a wild land fire fighting structure, making it difficult to use in other environments, particularly at an airport. The course, ICS for Airports takes the principles of ICS and shows how these can integrate into the Airport Emergency Plan, effectively making ICS fit airports, instead of airports having to fit into ICS. FEMA has not developed an ICS for Airports as airports are too unique and don’t fit well into existing emergency management structures. ICS for Airports includes exercises and case studies, plus extensive facilitation to help an airport better integrate the ICS structure so that it becomes an asset in emergency management, rather than just an administrative exercise. 

INCIDENT REPORT WRITING WORKSHOP
Incident report writing is a critical skill to have as an airport operations officer, a security officer, a police officer or anyone handling a crisis or emergency at the airport. Incident reports form the basis for a narrative of what occurred during a particular event. Many of these reports, such as aircraft accident or incident reports, and wildlife strike database reports, must be formally filed per the aviation industry requirements. Along with your incident reports, your incident scene investigation and interview notes and logbook entries become documents that can be subpoenaed in court. In addition, you may asked to give testimony soon after the event, or possibly years later. The only frame of reference you have to prepare will be what you put into your report.

INSIDER THREAT
This new training course for airports, developed in collaboration with the TSA and produced by AAAE, teaches aviation workers the signs of an insider threat and how to respond. It's available on AAAE’s Digicast, IET-LS, and/or through a direct license. Learn more about the course below and how to access this training.

PSYCHOLOGICAL PREPAREDNESS
Ensure your employees know how to recognize the signs and symptoms of incident-related stress, even well after the event has been resolved. Critical to this course is a discussion of Post-Traumatic Stress Disorder (PTSD), its manifestation, symptoms, diagnosis, duration and treatment. 

SENSITIVE SECURITY INFORMATION (SSI) TRAINING
This course will help you understand what SSI really is, who is a covered person, who has a “need to know,” how to properly handle SSI and best practices from airports around the U.S. The course consists of a 30 minute video followed by 10 multiple choice questions. Answer all the questions correctly, and you pass. Offered as On Demand Training.

CERTIFICATION

AIRPORT CERTIFIED EMPLOYEE (ACE) - AIRFIELD LIGHTING MAINTENANCE
This program is designed to provide detailed electrical theory and proven maintenance techniques, while educating and challenging airport personnel with airfield lighting maintenance responsibilities, to improve the reliability of airport lighting and visual aid systems that are vital to aircraft safety on the airport surfaces. 

AIRPORT CERTIFIED EMPLOYEE (ACE) - AIRFIELD OPERATIONS
The Operations program is a Part 139-based curriculum designed to educate and challenge airport personnel with airfield operations responsibilities or anyone interested in a related career.

NON-CERTIFICATION

AIRFIELD MAINTENANCE 101
This course is designed for airport maintenance and operations personnel. New hires and individuals with minimum knowledge of airfield maintenance would benefit the most. Although all airfield personnel would benefit from a review or learning new maintenance techniques. The course provides basic regulatory discussions. This course also identifies the use of work orders, discrepancies and proper close out of these discrepancies.

RECURRENT PART 139.319 AIRPORT FAMILIARIZATION
To support rapid response, ARFF personnel need to be familiar with all parts of the airport and the area immediately surrounding the airport. Training should include familiarization with critical locations under a variety of weather conditions, operating conditions, and at minimum, may include studying maps of the airport and the surrounding area. The topics reviewed in Part 1 are: types and classifications of airports, airport traffic patterns, runways and taxiways, safety areas, airport markings, signs and lighting, airport design, grid maps and airport topography. 

WINTER OPERATIONS

  • BASIC
    This is the first and only course that will challenge airport personnel with Winter Operations responsibilities by providing hands on interactive training and basic knowledge of safe winter operations of a FAR Part 139 certificated and non certificated airport.
  • ADVANCED
    The Advanced Airport Winter Operations Specialist (AAWOS) course is designed to provide airport supervisors, managers, and directors with a stronger knowledge of how to operate safe, efficient, and successful winter operations that meet regulatory and fiscal requirements of a FAR Part 139 certificated airport including regulations that enhance airfield safety, cost saving measures, developing employee performance, and understanding Far Part 139. 

WORKING WITH AIRPORT LIGHTING SYSTEMS
This training provides fundamental knowledge that anyone working with airport lighting systems must know to keep themselves and their airport safe. Photometric, electrical, and mechanical maintenance issues are presented as well as FAA EB 83A requirements and considerations, along with other precautions you should be aware of to keep you safe. Examine the basic systems and the critical safety visual signals provided to the pilot and important preventative maintenance practices required.

AIRPORT CUSTOMER SERVICE
Aviation professionals will learn tactics and techniques necessary to provide airport passengers with superior service with each and every customer interaction. This class covers servicing internal and external customers, the importance of professional image, service standards, building rapport, handling difficult customers, and stress management. It is taught through interactive activities to ensure participant engagement. 

GA MANAGEMENT & OPERATIONS
General aviation airports have unique operations, challenges, and opportunities. This comprehensive training will address strategies and best practices of managing and operating GA Airports. Attendees of this training program will gain a thorough understanding of the roles and responsibilities associated with the governance, management, development, operation, maintenance, finance, marketing, and public relations of a GA airport.

INCIDENT COMMAND SYSTEMS (ICS) FOR AIRPORTS
The formal adoption by the Federal government of the National Incident Management System and Incident Command System, has put airports into a difficult position. ICS was built upon a wild land fire fighting structure, making it difficult to use in other environments, particularly at an airport. The course, ICS for Airports takes the principles of ICS and shows how these can integrate into the Airport Emergency Plan, effectively making ICS fit airports, instead of airports having to fit into ICS. FEMA has not developed an ICS for Airports as airports are too unique and don’t fit well into existing emergency management structures. ICS for Airports includes exercises and case studies, plus extensive facilitation to help an airport better integrate the ICS structure so that it becomes an asset in emergency management, rather than just an administrative exercise.

PSYCHOLOGICAL PREPAREDNESS
Ensure your employees know how to recognize the signs and symptoms of incident-related stress, even well after the event has been resolved. Critical to this course is a discussion of Post-Traumatic Stress Disorder (PTSD), its manifestation, symptoms, diagnosis, duration and treatment.

SENSITIVE SECURITY INFORMATION (SSI) TRAINING
This course will help you understand what SSI really is, who is a covered person, who has a “need to know,” how to properly handle SSI and best practices from airports around the U.S. The course consists of a 30 minute video followed by 10 multiple choice questions. Answer all the questions correctly, and you pass. 

CERTIFICATION

AIRPORT CERTIFIED EMPLOYEE (ACE) - AIRFIELD OPERATIONS
The Operations program is a Part 139-based curriculum designed to educate and challenge airport personnel with airfield operations responsibilities or anyone interested in a related career. 

CERTIFIED MEMBER (C.M.) PROGRAM
Becoming a Certified Member (C.M.) is a great way to show employers your dedication to your airport career. The program is open to AAAE and IAAE members. Certified Member is a useful credential when seeking knowledge, upward mobility or employment within the airport management profession and for consultants who interact with airport professionals. 

  • AAAE/SCAAAE LORETTA SCOTT, A.A.E. ACCREDITATION/CERTIFICATION ACADEMY
    The AAAE/SC Chapter AAAE Loretta Scott, A.A.E. Accreditation/Certification Academy provides an intensive review of the C.M. Body of Knowledge modules, and an opportunity to complete the C.M. exam at the end of the course. 

NON-CERTIFICATION

CIVILIAN/MILITARY AIRPORT CONNECTION (CMAC)
Helps separating military personnel and new veterans acclimate from managing military airfields to the dynamic and complex commercial-use airport environment.

CERTIFICATION

AIRPORT CERTIFIED EMPLOYEE (ACE) - AIRFIELD LIGHTING MAINTENANCE
This program is designed to provide detailed electrical theory and proven maintenance techniques, while educating and challenging airport personnel with airfield lighting maintenance responsibilities, to improve the reliability of airport lighting and visual aid systems that are vital to aircraft safety on the airport surfaces. 

AIRPORT CERTIFIED EMPLOYEE (ACE) - AIRFIELD OPERATIONS
The Operations program is a Part 139-based curriculum designed to educate and challenge airport personnel with airfield operations responsibilities or anyone interested in a related career. 

NON-CERTIFICATION

AIRPORT SAFETY AND OPERATIONS SPECIALIST SCHOOLS (ASOS)

  • ADVANCED
    Advanced Schools are tailored for individuals who have either attended an earlier ASOS school, experienced one or more annual FAA Certification Inspections or have at least two years of experience in airport operations. The school has fewer prepared presentations, and more group Part 139 problem-solving exercises so that all attendees can actively participate in the proceedings. Participants are encouraged to discuss best management practices and lessons learned at their airports or from other experiences.
  • BASIC 
    If you oversee the operations of airports and military airfields, then this virtual training is for you! Get a solid overview of 14 CFR Part 139 requirements and better understand the federal guidelines that affect the way your airport complies with regulations. The Basic ASOS sessions are designed for individuals who are relatively new to airport operations, or have not attended a Basic ASOS before and are currently working in airport management, planning or operations.

GA MANAGEMENT & OPERATIONS
General aviation airports have unique operations, challenges, and opportunities. This comprehensive training will address strategies and best practices of managing and operating GA Airports. Attendees of this training program will gain a thorough understanding of the roles and responsibilities associated with the governance, management, development, operation, maintenance, finance, marketing, and public relations of a GA airport.

GROUND TRANSPORATION & TERMINAL OPERATIONS

This course provides an in-depth analysis of the ground transportation and parking facilities elements of airport management. From being an effective landside manager, managing a successful landside revenue program and the challenges associated with Transportation Network Companies, and the future of ground transportation.

RECURRENT PART 139.319 AIRPORT FAMILIARIZATION
To support rapid response, ARFF personnel need to be familiar with all parts of the airport and the area immediately surrounding the airport. Training should include familiarization with critical locations under a variety of weather conditions, operating conditions, and at minimum, may include studying maps of the airport and the surrounding area. The topics reviewed in Part 1 are: types and classifications of airports, airport traffic patterns, runways and taxiways, safety areas, airport markings, signs and lighting, airport design, grid maps and airport topography.

WINTER OPERATIONS

  • ADVANCED
    Winter Operations course is designed to provide airport supervisors, managers, and directors with a stronger knowledge of how to operate safe, efficient, and successful winter operations that meet regulatory and fiscal requirements of a FAR Part 139 certificated airport including understanding regulations, materials, equipment and crew management.
  • BASIC
    This curriculum is designed to provide Airport Operators guidance to implement a well-rounded approach to their winter operations training needs. The information contained within this course reflects the current FAA Advisory Circulars pertaining to  (AC) 150/5210-20 Ground Vehicle Operations on Airports, AC 150/5200-30 Airport Winter Safety and Operations, AC 150/5220-20 Airport Snow and Ice Control Equipment, FAA FAR part 139 Certification of Airports, and actual Airport Snow and Ice Control Plans.

WORKING WITH AIRPORT LIGHTING SYSTEMS
This training provides fundamental knowledge that anyone working with airport lighting systems must know to keep themselves and their airport safe. Photometric, electrical, and mechanical maintenance issues are presented as well as FAA EB 83A requirements and considerations, along with other precautions you should be aware of to keep you safe. Examine the basic systems and the critical safety visual signals provided to the pilot and important preventative maintenance practices required.

CERTIFICATION

ACE PLANNING & ENVIRONMENTAL
This program is designed especially for aviation professionals responsible for planning and environmental compliance at commercial service and general aviation airports and aviation-based companies. The certification is based on fundamental federal regulations and policies, research from aviation organizations and generally accepted planning and environmental practices. It explores the diverse components that make-up the airport, including airside and landside facilities, stakeholder participation, master planning, airport layout plan development, and environmental considerations.

NON-CERTIFICATION

AIRPORT WILDLIFE
This training program provides important information on the impacts of birds and other wildlife on aircraft operations and will also address management and control programs that are required to mitigate this potentially catastrophic issue. The latest information on strike trends, legal issues, community planning and new technology will assist both the decision makers and technical staff in reducing the potential hazard at airports.

CONSTRUCTION SAFETY PHASING PLANS
This course is designed to help airports prepare for airfield construction projects and understand the implementation of airfield construction safety and phasing plans.  Discussion will include the regulatory information provided in FAA Advisory Circular: Guidance for Construction Safety and Phasing Plans. The instructor will explore real world examples to help attendees understand how to meet the obligations for different types of projects and will provide examples for keeping the airfield environment safe during construction projects.

CERTIFICATION

AIRPORT CERTIFIED EMPLOYEE (ACE) AIRPORT SECURITY
This is an extensive curriculum based on 49 Code of Federal Regulations (CFR) – 1500 series: TSA Regulations and ICAO Annex 17. The program not only meets TSA 1542.3 requirements for Airport Security Coordinators (ASC) and alternate ASC’s, but also builds upon the existing working security knowledge of aviation professionals.

AIRPORT CERTIFIED EMPLOYEE (ACE) LAW ENFORCEMENT OFFICER (LEO) 
ACE LEO is distinguished by its focus on response protocols and real-world applications, and provides training in a uniformed and concise manner to law enforcement and security personnel to competently and confidently do their jobs as well as meet the requirements of 49 CFR 1542.217. 

AIRPORT CERTIFIED EMPLOYEE (ACE) SAFETY MANAGEMENT SYSTEMS (SMS)
Airport Certified Employee (ACE) SMS is the most complete industry certification program designed to prepare participants for understanding Safety Management Systems as well as designing, planning, implementing, and maturing safety at an airport. The course material draws on decades of experience implementing SMS in a variety of industries and applies that experience to the unique world of airport operations. The ACE SMS certification is a thorough introduction to safety theory, and learners participate in a variety of hand-on practice to leave the course with an understanding not only of why SMS works, but how to apply that knowledge in a practical way. This course is best suited to practicing or aspiring safety professionals as well as to leaders who will have frequent interface with SMS processes. 

AIRPORT CERTIFIED EMPLOYEE (ACE) TRUSTED AGENT
Designed to establish a general knowledge base for airport professionals working in the airport Credentialing Office, this program focuses on understanding the complexities that are continuously added to the requirements for vetting, issuing, tracking and auditing airport credentials and is based on Title 49 Code of Federal Regulations – 1542 series, and TSA Directives. 

AIRPORT SECURITY COORDINATOR (ASC)
Provides an overview of airport security and focuses on regulations, the Airport Security Plan (ASP), law enforcement responsibilities, incident management, agency coordination and communication, and an update on threat information. It meets ASC training requirements outlined in TSR 1542.3. 

NON-CERTIFICATION

ACTIVE SHOOTER
In this Active Shooter training, we are going to review the uniqueness of airports, maintaining situational awareness, reacting to a threat,escape tactics, what to do if you are unable to escape, taking action and what to expect from the police response. 

AIRPORT SAFETY AND OPERATIONS SPECIALIST SCHOOLS (ASOS)

  • ADVANCED
    Advanced Schools are tailored for individuals who have either attended an earlier ASOS school, experienced one or more annual FAA Certification Inspections or have at least two years of experience in airport operations. The school has fewer prepared presentations, and more group Part 139 problem-solving exercises so that all attendees can actively participate in the proceedings. Participants are encouraged to discuss best management practices and lessons learned at their airports or from other experiences.
  • BASIC 
    If you oversee the operations of airports and military airfields, then this virtual training is for you! Get a solid overview of 14 CFR Part 139 requirements and better understand the federal guidelines that affect the way your airport complies with regulations. The Basic ASOS sessions are designed for individuals who are relatively new to airport operations, or have not attended a Basic ASOS before and are currently working in airport management, planning or operations. 

AIRFIELD & TERMINAL SECURITY: UNDERSTANDING INSPECTION & COMPLIANCE MEASURES
This course provides both operations and security personnel the necessary information and perspectives on the basics of securing a public-use airport.

AIRPORT EMERGENCY PLAN
This course covers the requirements of airport operators as explained in Advisory Circular (AC) 150/5200-31C, Industry best practices and ACRP 05-01 "An Airport Guide for Regional Emergency Planning for CBRNE Events," with a focus on integrating with the National Incident Management System (NIMS). AC 150/5200-13C was recently updated to reflect the airport's critical role in response to community disasters.

AIRPORT SECURITY FOR AIRPORT OPERATIONS PERSONNEL
This course will provide airport operations personnel, security and law enforcement officers with a comprehensive training in the transportation security regulations and security self-inspection techniques necessary to ensure the airport is fulfilling the requirements of the Airport Security Program (ASP).

AIRPORT TERRORISM PREPAREDNESS & RESPONSE
This course is designed for airport employees that may have security or emergency response responsibilities - whether major or minor, administrative or field - to provide them with an overview of the threats to the aviation environment and how to respond. The course covers current threats to the aviation environment, international and domestic terrorism, the psychology and ideology of terrorism, pre-incident indicators, active shooter events, and bomb threats and suicide/homicide bombers. Students will be introduced to the emergency response plan and will participate in emergency response scenarios to test their knowledge of how to respond to a variety of emergency situations through mini table-top exercises. 

AUTHORIZED SIGNATORY
Meet your TSA required needs online in less than an hour with AAAE's Authorized Signatory training. This 50-minute online course, led by former Badging Office Security Managers from large hub, Category X airports, is designed to provide a broad overview for Authorized Signatories to fulfill the annual TSA training requirements. 

CRISIS MANGEMENT & INSIDER THREAT
We know that airline travel is the most efficient way to get from one point to another. It is also a national security concern, supports our global economy, and creates a sense of connectedness worldwide, with that comes natural and man-made threats to our industry. We must be prepared to mitigate and address them quickly and effectively. Join us for this series that will provide an overview of emergency response, disaster preparedness, and crisis management. Learn ways to prepare your airport community in advance of an emergency.

HUMAN TRAFFICKING AWARENESS & PREVENTION FOR AIRPORT PROFESSIONALS
This one-day On-Site training is focused on teaching employees in the airport/airline industry how to spot and report human trafficking victims. Key elements of the training course include; a background and overview on human trafficking; how to recognize human trafficking indicators; protocol for reporting “tips” to law enforcement; and resources for support. Trainers include airline professionals and actual survivors of human trafficking, which makes this training to have a powerful impact. 

HUMAN TRAFFICKING AWARENESS & PREVENTION FOR LEO & SECURITY PERSONNEL
Human Trafficking for Airport Law Enforcement Officers and Security Professionals educates those professionals working in the airport environment on how to identify, respond, and intervene in suspected instances of human trafficking. This course will equip LEO and security personnel with tools and resources they need to better understand human trafficking and be responsive to suspected cases, specific to their function at the airport.

INCIDENT REPORT WRITING WORKSHOP

Incident report writing is a critical skill to have as an airport operations officer, a security officer, a police officer or anyone handling a crisis or emergency at the airport. Incident reports form the basis for a narrative of what occurred during a particular event. Many of these reports, such as aircraft accident or incident reports, and wildlife strike database reports, must be formally filed per the aviation industry requirements. Along with your incident reports, your incident scene investigation and interview notes and logbook entries become documents that can be subpoenaed in court. In addition, you may asked to give testimony soon after the event, or possibly years later. The only frame of reference you have to prepare will be what you put into your report.

SENSITIVE SECURITY INFORMAITON (SSI) TRAINING
This course will help you understand what SSI really is, who is a covered person, who has a “need to know,” how to properly handle SSI and best practices from airports around the U.S. The course consists of a 30 minute video followed by 10 multiple choice questions. Answer all the questions correctly, and you pass. 

ADVANCED WINTER OPERATIONS
The Advanced Winter Operations course is designed to provide airport supervisors, managers, and directors with a stronger knowledge of how to operate safe, efficient, and successful winter operations that meet regulatory and fiscal requirements of a FAR Part 139 certificated airport including understanding regulations, materials, equipment and crew management.

BASIC WINTER OPERATIONS
This curriculum is designed to provide Airport Operators guidance to implement a well-rounded approach to their winter operations training needs. The information contained within this course reflects the current FAA Advisory Circulars pertaining to (AC) 150/5210-20 Ground Vehicle Operations on Airports, AC 150/5200-30 Airport Winter Safety and Operations, AC 150/5220-20 Airport Snow and Ice Control Equipment, FAA FAR part 139 Certification of Airports, and actual Airport Snow and Ice Control Plans.