This course provides airport professionals with a practical foundation in Air Service Development (ASD), covering industry trends, airline strategy, network planning, market intelligence, forecasting, and partnership development. Participants will learn how to evaluate market performance, build compelling business cases, engage community partners, and develop strategies to attract, retain, and grow air service.
Join us for the Real Estate & Commercial Development Workshop, presented by Pape-Dawson, as we explore the opportunities and challenges of developing commercial real estate in and around the aviation environment.
Airport employees increasingly encounter passengers and coworkers experiencing mental health or substance use crises. This training course equips airport personnel with the awareness, communication tools, and intervention skills needed to respond safely and empathetically. Participants will learn to recognize crisis indicators, apply de-escalation techniques, and manage stress responses during challenging situations. Through expert-led discussions, attendees will gain practical strategies to strengthen emotional intelligence, promote wellness, and foster a safer, more supportive airport environment.
