IAAE Competency Building Services (CBS)

An IAAE/ASI-Institute Partnership

For airport leaders to excel, mastering governance, infrastructure, operations, and particularly human capital is essential, even in the face of budget limitations. Employees stand as the cornerstone of an airport's success, with investment in their capabilities directly correlating to marked enhancements in productivity. Routine audits have consistently spotlighted deficiencies in human capital, with a notable shortfall in management skills. In response, the sector is transitioning towards the implementation of Competency Building Master Plans (CBMPs). These plans strategically mesh training initiatives with the broader objectives of the organization and mandate explicit demonstrations of return on investment (ROI), representing a significant evolution from conventional training methodologies.